top of page

We take pride in delivering exceptional customer service at M▲DE, while appreciating that our customers always come first.


We offer exchanges for items priced at same value of your purchased items and also offer you to use your purchased item as credit towards an item costing more than your original purchase.


We do not offer cash refunds on any purchased items, but if any items have manufacturing faults we will exchange your item for a new piece of clothing right away.


We do not accept returns that have been tampered with or clearly worn, washed, deodorant free and kindly ask for all of our returns to be sent to us within the first 30 days of receiving your product.


Please include proof of purchase with your online receipt and include your address for us to send your clothing. We are also not responsible for any lost parcels that are signed for and this matter must be taken up with Royal Mail

Thank You

Please send returns to:



PO BOX 66577


N11 9DJ



bottom of page